🌟 Oliver James is partnering with a leader in the Smart Lighting Industry to find their next IT Support profile ! 🌟
Are you ready to be part of a company that boasts a century-long tradition of pushing boundaries in the smart lighting sector? Our expertise extends beyond just illuminating urban spaces - we're shaping the future of connected public environments and building Smart Cities. - This is a permanent position at our client
💼 Explore an Exciting Opportunity: Regional IT Support in Liège, Belgium
Are you up for the challenge? As our Regional IT Support, you'll contribute to our mission of bringing meaningful moments to people in connected public spaces. Your role involves implementing Group IT strategy, supporting operational IT matters, and ensuring reliable IT services for our western European entities.
🚀 Your Key Responsibilities:
- Centralize IT incidents and requests using our group IT helpdesk tool.
- Prioritize and handle support tickets effectively.
- Keep users informed on incident resolution times and priorities.
- Escalate and follow up on escalated tickets.
- Ensure the closure of incidents and requests.
✨ Desired Skills:
- Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
- Fluent in English, Dutch and/or French.
- Proficient in MS Windows and Office 365.
- Basic understanding of networking concepts.
- Knowledge of Microsoft Azure and Dynamics 365 is advantageous.
- Strong problem-solving and service-oriented mindset.
- Excellent communication skills and administrative rigor.
🌐 What Awaits You:
- Positive and supportive work environment, free from discrimination or harassment.
- Flexible work arrangements, including hybrid working.
- Abundant growth opportunities within our global company.
- Open communication and feedback across all levels.
- Shared purpose and values that foster inclusivity.
- Deeper connections built on trust and collaboration.
Discover a fulfilling career with us, supported by a competitive package and various perks. We're committed to diversity and inclusion, welcoming applicants from all backgrounds and industries. At Oliver James, we're creating an environment where passionate individuals thrive, learn, and succeed together. APPLY NOW ! Get in touch with Nelson.Vandescotte@oliverjames.com 🌍