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Technical Service Delivery Manager

  • Location:

    London

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    Up to £58000 per annum

  • Contact:

    Alice Crossley

  • Contact email:

    Alice.Crossley@oliverjames.com

  • Job ref:

    JOB-052022-170481_1653648063

  • Published:

    4 giorni fa

  • Expiry date:

    2022-06-26

We are looking for an experienced Service Delivery Manager to join a reputable & technology-leading business based in London.

Currently going through a large transformation towards Agile & DevOps they need a Technology centric Service Delivery Manager to join this proactive & collaborative function

You'd be taking responsibility over the delivery activities through the collaboration with the snr management team, making sure that all risks are understood & due diligence is done. You'll gather & report on key performance metrics with a strong mentality on optimising & continuous service improvement

Key Responsibilities

  • To work with the team to define & implement appropriate governance & release processes as part of the Tech & Ops department transformation
  • To ensure that all relevant considerations & requirements of the AWS based infrastructure are accounted for in how the business operates software releases
  • Be flexible, applying the right processes and adopting appropriate approaches as required - Agile and ITIL
  • Monitor & manage the risks for the Technology & Operations department, working with relevant stakeholders to ensure effective mitigation plans are in place. Supporting the Head of InfoSec with the maintenance & documentation of security policies
  • Make sure all appropriate policies are followed by the team

We are looking for someone who is passionate about technology delivery and that can help drive delivery in a fast paced environment. Striving for continuous improvements without impacting critical business activity.

This is a fantastic opportunity to take on a role where you will have full autonomy to drive forwards change , with an appreciation for both Agile & ITIL

Operating a hybrid approach, you much be a commutable distance from their London offices for 1-2 days a week

Click apply or email alice.crossley@oliverjames.com for more details!

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