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Senior IT Support Analyst

  • Location:

    London

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    £200 - £300 per day

  • Contact:

    Annabel Jones

  • Contact email:

    Annabel.Jones@oliverjames.com

  • Job ref:

    JOB-062022-172748_1655916481

  • Published:

    18 giorni fa

  • Expiry date:

    2022-07-22

We are looking for An experienced Senior IT Support Analyst (minimum 2 year's experience) to join our clients site in London on an initial 6 month contract.

  • This role is inside IR35 - umbrella contractors only
  • Role is on-site, based in Canary Wharf

Key skills and Knowledge required:

  • Previous experience operating within a Service Desk environment and team, supporting users remotely and managing tickets through an Incident Management tool
  • Strong background in supporting full Microsoft Office 365 suite on Windows platform with recent support.
  • Excellent all round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows 7 and 10
  • Strong knowledge of Microsoft based operating systems and suites
  • Enterprise support of Microsoft Office 365, desktop and Admin
  • Must have very good customer facing skills and be well presented
  • A strong focus on service delivery and customer satisfaction
  • Good attention to detail with a methodical and thorough approach to work

Experience & Qualifications:

  • Minimum 2 year's experience in 1st to 3rd Line Support
  • Ideally experienced with as many of the following: O365 Applications, Citrix, ESQ, Intune, Dell EqualLogic, Hypervisor and Avaya.

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