This position is for Senior Contract Operations Coordinator in our Manchester office, focusing on Contract recruitment. To support the Contract Operations team and wider business with any compliance or screening queries of Contractors. The Contract Operations teams main aim is to ensure that any risk to Oliver James is mitigated and ensuring we are always working compliantly as a business.
Working at OJ:
At Oliver James people are our strength, they are our competitive edge and the key to our success and the service we provide.
When you join OJ, you enter an environment where your career progression is taken seriously. From day one, our global People and Performance team will work with you to build your confidence and knowledge through a tailored training programme, and this remains the case at every stage of your career.
We work hard, are ambitious, but most importantly, we celebrate success and love what we do!
About the role
As Senior Contract Operations Coordinator your responsibilities will be:
Screening documents collated for all Contractors placed at our clients.
Adhering to individual Client screening requirements
Supporting consultants with remote working placements
Guiding all contractors through the compliance process
Delivering Great Customer service to internal and external stakeholders
Support Contract Ops Coordinators with any escalated queries
Working with Managers on process changes and improvements
Quarterly bespoke objectives
Inbox management
Helping to deliver any functional projects
Day to Day BAU + much more
Requirements:
Good attention to detail
Ability to engage with stakeholders internally and externally
Excellent customer service skills
Willingness to learn and take on internal/external training
Able to work alone but also collectively within a team
Self-motivated and determination to build a career
About you
- 2 Years' experience in compliance
- Exceptional attention to detail
- Proven ability to work towards tight deadlines
- Steak holder management
- Building and developing relationships
- Problem solving skills
What we offer
- Transparent promotion pathway at every level
- Excellent and competitive benefits
- Tailored training at every level
- Festive close-down* + holiday allowance (*location dependant)
- Monthly OJ get togethers
- Annual Company Events
- Extended lunch break for gym-goers
