I am currently recruiting for a Product Manager to join a leading Irish company based here in Dublin on an initial 12 month contract.

My client is going through a significant transformation period within their contact centre and are looking to expand, re-shape and develop new initiatives to put a further emphasis on the overall customer experience with the implementation of Amazon connect.

The ideal candidate:

- Amazon connect experience/ or similar cloud contact centre solution software.

- Previous product management/product owner experience in a b2c enviornment.

- Successful delivery and development of the product vision, strategy and road map.

- Contact centre experience (desirable).

Core aspects:

- Initial 12 month contract.

- Hybrid working model - x2 per week.

- Excellent daily rate on offer

- Fantastic workplace culture.