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Product Manager - Amazon Connect Implementation

  • Location:

    Dublin

  • Sector:

    Transformation & Change Management

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Aine Kerr

  • Contact email:

    Aine.Kerr@oliverjames.com

  • Job ref:

    JOB-092023-222617_1694447724

  • Published:

    6 giorni fa

  • Duration:

    12 months

  • Expiry date:

    2023-10-11

  • Startdate:

    ASAP

I am currently recruiting for a Product Manager to join a leading Irish company based here in Dublin on an initial 12 month contract.

My client is going through a significant transformation period within their contact centre and are looking to expand, re-shape and develop new initiatives to put a further emphasis on the overall customer experience with the implementation of Amazon connect.

The ideal candidate:

- Amazon connect experience/ or similar cloud contact centre solution software.

- Previous product management/product owner experience in a b2c enviornment.

- Successful delivery and development of the product vision, strategy and road map.

- Contact centre experience (desirable).

Core aspects:

- Initial 12 month contract.

- Hybrid working model - x2 per week.

- Excellent daily rate on offer

- Fantastic workplace culture.

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