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ITISM Administrator (Automation!)

  • Location:

    Manchester

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    Up to £60000 per annum

  • Contact:

    Alice Crossley

  • Contact email:

    Alice.Crossley@oliverjames.com

  • Job ref:

    JOB-082022-178218_1661338472

  • Published:

    2 giorni fa

  • Expiry date:

    2022-09-23

We are looking for an ITSM Administrator / Engineer to join a leading organisation that is currently going through a large period of growth! Due to continued success this company is mid transformation towards the cloud and are looking for an ITSM specialist to join their growing tech function!

You'd be responsible for the planning, management, administration and automation across the ITSM stack!

Key Responsibilities:

  • To own & deliver the day to day support to the ITSM stack, ensuring that all raised issues are managed & delivered to the SLAs
  • Co-ordinate support & recovery actions
  • Lead and act as the SME on projects that affect or come into the platform (ServiceNow)
  • Responsibility for ensuring the application solution and integration's are maintained and secure
  • Manage the design & delivery of new capabilities within the ITSM, from conception to completion!

We are looking for someone experienced in designing & delivering ITSM (ServiceNow) solutions & journeys, ideally within a regulated environment. This is a great opportunity to join an organisation where you will play a key part in their journey moving forwards!!

Mostly remote you just need to be a commutable distance from their offices in Manchester for ad hoc travel as needed

Click apply or email alice.crossley@oliverjames.com for more details !

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