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IT Delivery Manager - Production & After Sales

  • Location:


  • Sector:

    Transformation & Change Management

  • Job type:


  • Salary:


  • Contact:

    Eduardo Caruso

  • Contact email:

  • Job ref:


  • Published:

    10 giorni fa

  • Expiry date:


For one of the leading global Fashion groups, we are looking for an IT Delivery Manager who will be responsible for planning and managing the Digital Transformation of production and after-sales. The location can be Milan or Florence.

Guide the Production Applications team activities, internal and external resources, located in Florence and Milan, leveraging their strengths and competencies, monitoring the planning and deliverables considering the different requests coming from other departments

  • Manage all the projects (collaborating to functional and technical analysis; project planning; testing, validating and upgrading application) related to Production, Planning, Supplier Collaboration and Tanneries and related integrations

  • For the entire perimeter: collaborate on the management of the Production Applications budget and the scouting of the providers in the market and software roadmaps of supporting software managing the relationship with vendors and the related demand & capacity; supervising application maintenance service; decommissioning and replacing systems avoiding risk of obsolescence

  • Support the Head of Production and Aftersales Applications identifying development strategies for the Production applications, and designing and suggesting roadmap for the applications evolution and providing reports on project status highlighting key issues and proposing solutions

  • Be the main point of contact for business stakeholders collecting business needs & requirements and making recommendations for process design improvements

  • Manage conflict escalation, negotiations aimed to the normalization and to the recovery of critical, predictable / expected (or not) events

  • A professional with wide experience (at least 12 years) on Production applications management and processes for Fashion and Luxury business, able to work in ERP environments, thanks to an experience of Core model implementation
  • Knowledgeable about Stealth or SAP or other ERP (Supply Chain), MRP, production master data (BoM, routings, article master)
  • Rigorous, organized, committed, transparent and team-work oriented
  • A professional able to interact and communicate with different stakeholders, including top management, in a complex and international context
  • Good team management skills and a technical knowledge thus making a recognized leader on the topics and among the teams
  • Fluent in Italian and English, both written and spoken; knowledge of French as a plus
  • Nice to have experience in Multi-brand and WW scopes

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