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Front Office Production Support- Top Tier Bank

  • Location:

    Hong Kong

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Sonal Nayyar

  • Contact email:

    Sonal.Nayyar@oliverjames.com

  • Job ref:

    JOB-092021-151686_1632807095

  • Published:

    circa 8 ore fa

  • Expiry date:

    2021-10-28

A Top Tier Bank is looking for a Front Office Equities support candidate to work closely with traders.

  • Production environment monitoring and automation of monitoring tools
  • Troubleshooting issues to quickly analyse available data to arrive at a root cause of the problem
  • Managing the issues and requests list to ensure open queries and problems are dealt with promptly
  • Incident management process including issue investigation, performing post incident reviews, management of stakeholder expectations, and delivery of resolutions
  • Contributing to product development by recommending changes to improve supportability and efficiency

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