Oliver James is looking for a young graduate interested in becoming a Fraud Analyst for a large bank in Belgium. Are you a dynamic team player with critical and analytical mind? Do you want to bring your career to new heights? Then this is your chance!
This role encompasses fraud detection and prevention, managing fraud cases, and using detection tools. It involves communication with stakeholders, providing customer support, and collaborating with teams to enhance banking security and improve processes, ensuring a safer experience for customers and society.
Your responsibilities
As a Fraud Analyst you will need:
- Analyzing incoming alerts to identify potential fraud and implementing measures to mitigate risks.
- Managing fraud cases reported through digital channels or phone calls.
- Using various fraud detection tools and techniques to identify fraudulent activities.
- Handling emails from internal stakeholders (such as KYC, A&S, Complaints, DBPI, Branches) and external stakeholders (including merchants, other financial institutions, law enforcement, and customers).
- Engaging with customers through chat to provide general information and advice.
- Collaborating with Fraud Prevention, Fraud Detection, and Fraud Investigation teams to enhance banking security, improve processes, and contribute to a safer society for everyone.
Your Profile
- You possess a Bachelor degree.
- You're fluent in French and Dutch.
- You Stay curious, keep learning and you take responsibility.
- You are not afraid to take initiative
Our offer
- You will be working for an international company.
- You will work in a team where we match people on expertise and personality and where new contributions are welcome.
- Personal growth & challenging work with endless opportunities to realise your ambitions.
- An informal, dynamic environment with innovative colleagues supporting your endeavours'.
- You will receive a competitive salary package with a wide range of benefits .
How to Apply?
If this job interests you, and you think you are ready to take on this amazing new challenge:
Apply or contact me at camille.pierlet@oliverjames.com or 02 588 11 15.
