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Exchange Online Engineer

  • Location:


  • Sector:


  • Job type:


  • Salary:

    US$100000 - US$115000 per annum

  • Contact:

    William Barclay

  • Contact email:

  • Job ref:


  • Published:

    4 giorni fa

  • Expiry date:


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Title: Exchange Online Engineer
Location: Charlotte, NC (Hybrid, 3 days onsite)
Type: FTE, Direct Hire
Base Salary Range: $100-115k +Bonus
**Only those not requiring any immediate or future sponsorship can be considered**

Our Industry leading client is in search of an Exchange Online SME/Engineer. You will provide specialist Exchange Online expertise within a global support framework - ensuring a secure, stable and smooth setup for end users.

Key Responsibilities:

  • Collaborate within a global team supporting messaging, collaboration, and mobile services.
  • Act as the escalation point for the ServiceDesk and global IT teams for daily Exchange Online support tasks.
  • Provide daily support for M365, primarily focusing on Email services to ensure secure, proper, and effective operations.
  • Provide after-hours maintenance tasks and 24x7 on-call support on rotation.
  • Execute and steer projects and initiatives as delegated, ensuring deliverables are accomplished and thoroughly documented.
  • Ensure successful design and operational delivery of Email and M365 related services.
  • Uphold a secure M365 environment through proactive measures and responsive actions to security vulnerabilities, including implementing security controls.
  • Constantly seek enhancements to EUC services.
  • Collaborate closely with Cyber Security teams to enforce policies and configurations related to securing Email/Messaging services.
  • Implement resilient solutions and participate in Disaster Recovery tests to validate business continuity plans.

Skills Needed:

  • Thorough knowledge in implementing and administering Exchange Online (M365).
  • Profound understanding in implementing and supporting Exchange Server 2016 and 2019 in an enterprise hybrid setting.
  • Extensive expertise in troubleshooting and administration using PowerShell.
  • Experience in migrating from on-premises Exchange to M365 and tenant-to-tenant migrations.
  • Proficiency in supporting and administering email security products and practices (email gateways, DMARC), with a preference for experience using ProofPoint.
  • Good familiarity and experience in supporting MS Outlook.
  • Experience in managing and administering data backup solutions for Exchange Online recovery.
  • Preferred experience in working in a regulated financial industry.
  • Experience in environments requiring strict adherence to change control policies and regulatory controls.
  • Knowledge of Windows Server 2016/2022.
  • Desirable knowledge of Intune and managing mobile devices.

To be considered for the role please apply online or email an updated Resume to William Barclay at Oliver James -

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