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Director of Engineering Operations

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    Additional Benefits

  • Contact:

    James Mackey

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  • Published:

    circa 1 anni fa

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The Opportunity
We are looking for a Director of Engineering Operations to join this newly created role as a senior leader
in the Engineering team. Reporting to the VP of Engineering, you will lead a team of DevOps, second
level Application Support, IT & Security to deliver on and improve IT processes, practices and projects.
You will have strong expertise as a technical and operational leader , see the big picture, create and
execute on plans, and think critically about strategy. You will lead a set of teams that technically operate
the Saas application hosted in AWS cloud.
What You Will Be Doing
● Develop a best in class Engineering Operations strategy, and drive execution of that strategy
● Prioritisation and leadership of workstreams to achieve strategic objectives
● Responsible for developing, improving and scaling Engineering Operations processes,
practices and ways of working
● Provide leadership to the Engineering Operations teams by driving engagement and
performance and nurturing career growth through a coaching approach. Mentor function Leads
and Managers, enabling them to lead their teams effectively
● Responsible for SLAs across the Saas product systems and processes, ensure
objectives are met in line with established timelines
● Partner with the Director of Engineering to deliver a high quality and reliable SaaS product to
our customers
● Collaborate with department heads and other Directors if there are any escalated issues and
formulate plans to address them
● Collaborate with compliance team to ensure processes and strategy are in line with information
security policies, procedures and certifications (ISO 27001, SOC2)

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