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Claims Examiner

  • Location:

    Hong Kong

  • Sector:

    Underwriting & Claims

  • Job type:


  • Salary:


  • Contact:

    Sebastian Christensen

  • Contact email:

  • Job ref:


  • Published:

    circa 2 mesi fa

  • Expiry date:


Complex Claims Examiner - Employee Compensation (EC)

  • Permanent position
  • Long term career opportunity!
  • Chinese speaking required

Complex Claims Examiner required by leading global insurance business offering long term career opportunities and the chance to work with a global leader in the industry!

The role:

  • Handling Employees' Compensation claims
  • Managing key claims handling enquiry, coverage determination, quantum analysis and legal liability assessment, and providing a consistently strong standard of customer service
  • Effective vendor management on complex claims within a personal allocation
  • Continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes


  • 1-3 years experience within insurance claims (candidates from Paralegal or Loss Adjusting background keen to move to a Claims Examiner role can also be considered)
  • Employee Compensation specialty experience OR Casualty specialty experience and keen to transition to EC
  • Familiar with provisions of the Hong Kong Employees' Compensation Ordinance and relevant case law on EC and common law employers' liability
  • Ability to form preliminary view on policy coverage, EC and common law liability and quantum, formulate case strategy with a view to minimize use of external lawyers
  • Cantonese or Mandarin speaking (ESSENTIAL)

KEYWORDS: Insurance, Insurance Claims, Claim Investigation, Casualty Insurance, General Insurance, Commercial Insurance, Claims Management, Workers' Compensation Claims, Claims Handling, Claims Resolution, Property and Casualty Insurance

Sebastian Christensen
Associate Director
EA Licence: 20C0336
EA Recruiter Number: R1871073

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