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Business Systems Analyst - Duck Creek

  • Location:

    Jersey City

  • Sector:

    Transformation & Change Management

  • Job type:


  • Salary:

    Up to US$75 per annum

  • Contact:

    Brian Levine

  • Contact email:

  • Job ref:


  • Published:

    9 giorni fa

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


Location: Jersey City, NJ 3 Days a week

6 Month Contract to convert into full time employment

75/hr Max Rate

Company Overview: Our client is a globally renowned insurance provider committed to protecting individuals and businesses from risks. We are seeking a highly skilled Duck Creek Business Analyst to join their team. With a focus on API development, they are looking for an individual with extensive knowledge of Duck Creek systems who is willing to dive into the details. As a Duck Creek Business Analyst for our client, you will play a crucial role in supporting technical queries related to DuckCreek Policy Center and collaborating closely with developers to ensure successful API development. The ideal candidate will have 2-3 years of experience, possess strong code reading capabilities, excellent documentation skills, and demonstrate exceptional customer service and emotional intelligence when interacting with internal and external stakeholders.


  • Provide expert support for API development initiatives, leveraging your in-depth knowledge of Duck Creek systems.
  • Dive into the nitty-gritty details of code, examining requests, and identifying fields, with the ability to read and comprehend complex code structures.
  • Collaborate closely with developers to understand technical requirements and translate them into actionable tasks.
  • Offer day-to-day support for technical queries related to Duck Creek Policy Center, troubleshooting issues, and providing effective solutions.
  • Utilize your expertise in Duck Creek systems to ensure accurate and timely API development.
  • Develop comprehensive documentation using tools such as Excel, MS Office, Word, PowerPoint, clearly outlining requirements, specifications, and development guidelines.
  • Demonstrate excellent document creation skills, producing high-quality materials that serve as valuable resources for the development team.
  • Engage in effective communication and coordination with third-party vendors, partner companies, and internal teams to address issues and ensure seamless integration.
  • Display strong emotional intelligence, understanding and responding to the needs and concerns of stakeholders in a professional and empathetic manner.
  • Stay updated with the latest advancements in Duck Creek systems and related technologies, actively seeking opportunities to enhance processes and improve efficiencies.


  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 2-3 years of experience as a Business Analyst, with a strong focus on Duck Creek systems.
  • In-depth knowledge of Duck Creek Policy Center and its associated APIs.
  • Strong ability to read and understand code, with a keen eye for details.
  • Experience in API development and a solid understanding of API concepts and best practices.
  • Proficient in creating detailed documentation using tools such as Excel, MS Office, Word, and PowerPoint.
  • Excellent interpersonal and customer service skills, with the ability to effectively communicate with internal and external stakeholders.
  • Demonstrated emotional intelligence, with the ability to navigate and resolve conflicts and build positive relationships.
  • Strong analytical and problem-solving skills, with the ability to proactively identify and address issues.
  • Self-motivated and able to work independently as well as collaboratively in a team environment.

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