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Business Analyst - ServiceNow

  • Location:

    Manchester

  • Sector:

    Transformation & Change Management

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Holly Wilson

  • Contact email:

    Holly.Wilson@oliverjames.com

  • Job ref:

    JOB-062024-250735_1718818865

  • Published:

    circa 19 ore fa

  • Expiry date:

    2024-07-19

Business Analyst - ServiceNow - Operational Effectiveness | Outside IR35 | Manchester

Oliver James are currently partnered with a leading Consultancy to support their search in finding a Business Analyst with strong ServiceNow experience to join on a contract basis.
The end-client is looking to enhance their service management capability using BMC automation tools.

They are looking for someone with the following experience:
  • Someone who has worked in Service Management - BMC Remedy, ServiceNow etc..
  • ITIL background - familiar with working practices, someone who knows about change management / problem management / incident management
  • Ideally understands Automation with AI (such as chat bot tools)
  • Strong experience with automating processes and operating models
  • Good working knowledge of ServiceNow modules such as ITSM
  • Exposure to working longer-term contracts, able to clearly demonstrate their achievements and tangible outcomes across their previous projects

This contract will be for an initial period of 3 months with the view to extend as this is a multi-year programme. Outside IR35 - Day rate up to £450 p/d.

The client are based in the centre of Manchester and will require this person to be on-site 2x days per week.

Please apply direct for further information.

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