What is driving this need from a business perspective? The organization has an opening for a strong Senior BA (with Business Systems Analysis experience preferred) to support the onboarding of new MGA/TPA partners in our Insurance Programs area. This will be a customer-facing role and thus requires excellent communication skills in addition to the required technical skills. Since data-integration is the core deliverable for many of the required activities, the ideal candidate will have strong data-analysis capabilities.
Travel expectations: Travel is unlikely, but there's a possibility of occasional short trips within the USA.
Required Skills and Experience:
- Generally:
- Policy Admin/Claims Admin or Underwriting experience, in Property/Casualty field
- User requirements elicitation, analysis, and documentation
- Experience working with agile teams; can manage multiple assignments effectively
- Ability to lead requirements workshops/JAD sessions
- Expert-level Microsoft Excel capabilities (concatenation, V-look ups, pivots, etc.)
- Expert-level data analysis skills (SQL queries; table joins; data dictionary; report design; file layout comparisons; data warehouse/data repository experience)
- Gap analysis between current and future state needs
- Ability to compose QA/UAT plans and manage test execution with business users
- Defect management and resolution
- Excellent command of written and spoken English
- Strong influencing and leadership skills
- Self-directed, persistent, results-oriented, flexible to accommodate diverse working styles
- Ideal Candidate:
- Deep experience in Property Casualty or Specialty Insurance
- Prior experience with onboarding MGA/TPA partners
- Data integration specialist
- Process analysis and diagramming is a plus