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BPO Process Excellence Analyst

  • Location:

    City of London

  • Sector:

    Transformation & Change Management

  • Job type:

    Temporary

  • Salary:

    £600 - £800 per day

  • Contact:

    Piere Forbes

  • Contact email:

    Piere.Forbes@oliverjames.com

  • Job ref:

    JOB-082023-221270_1693493056

  • Published:

    5 giorni fa

  • Duration:

    12 MONTHS

  • Expiry date:

    2023-09-30

  • Startdate:

    ASAP

BPO Process Excellence Analyst - Hybrid/ London - Insurance - £700+ (inside IR35) - 12 months


Do you have experience in delivering the optimisation of outsourced service performance through the re-engineering of back office operations. Using Lean and Black belt disciplines to undertake targeted project/initiatives to identify service failure risk and lead the business in designing process improvements. Join a global Insurance client as a Business Analyst!

Key Skills:
· Knowledge of Third Party BPO contract structures and provisions.
· Knowledge of Target Operating Model design and Sourcing Models including in-source and outsource.
· Lean/Six Sigma Qualified
· Proven experience of project delivery within a process environment
· Proven and demonstrated Insurance (London market) Industry knowledge.


If you feel relevant please for the role please get in touch via below.
Email: piere.forbes@Oliverjames.com
Number: 02038619179

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