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Application Manager

  • Location:

    Hong Kong

  • Sector:

    Tecnologia

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Louis Lo

  • Contact email:

    Louis.Lo@oliverjames.com

  • Job ref:

    JOB-092021-151352_1632910944

  • Published:

    8 giorni fa

  • Expiry date:

    2021-10-29

Oliver James is working with a renown Group Insurance firm in Hong Kong who are transitioning a transformation project into a business as usual function. As such, we are looking for an application manager who will oversea their group applications.

  • Knowledge of handing mission critical Regional applications in a matrix organization
  • Knowledge of system design, implementation, and user support principles and practices.
  • Demonstrated skill in automating manual processes using DevOps, Python or similar technologies.
  • Strong familiarity with Microsoft Azure Cloud Stack and able to design solutions for business needs.
  • Ability to communicate and advice Senior executive on technical issues/concerns
  • Knowledge on budgeting especially on cloud subscription model & charges, cost-benefit analysis, recharging, finance reporting etc.
  • Extensive experience in troubleshooting system issue and resolving complex performance issues.
  • Previous experience in migrating on-prem solution to Cloud, assessing Cloud solution, conduct POCs and revamp of existing systems
  • Strong experience on BAU operations, Incident management, Service request management and Change request management and support model.
  • Strong knowledge on ITSM processes and able to on-board new applications from project phase to BAU operations.
  • Experience in vendor service delivery model for resolving high complex issues, product bugs / hotfixes.
  • Provision of training and knowledge transfer to peers on the use of new software applications
  • Good documentation skills and ability to prepare Support Model Documents, User Manuals, Technical procedures, etc.,
  • Good technical knowledge on OS (Windows/Linux), Database, ETL, Data visualization, Grid computing, Office Excel, MS Project is essential.

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