The Product Manager will take ownership of the end - to- end product journey and operational processes.
Duties include:
- Responsible for product compliance with all relevant legislation, regulation and industry best practice in conjunction with the Compliance Manager
- Collaborates with the ops team to ensure delivery and optimisation of all product change, operational processes, systems, infrastructure and resources
- Instigates, analyses and interprets detailed customer, competitor, complaint and market analysis to drive decisions and recommendations
- Owns, maintains, develops and improves products critical metrics, dashboards and reporting
- Responsible for providing timely and accurate applications, sales and maturity forecasts to operational teams
- Identifies, validates, owns business case and sets clear requirements for strategic and tactical product changes/launches
- Works with marketing to define and implement the annual product marketing plan and managing ongoing monitoring of effectiveness of the plan
- Participates in credit products governance forums providing regular, accurate insight and recommendations
- Accountable for the preparation of high quality product recommendations supported by detailed analytics and cost/benefit and risk analysis
- Provides clear, timely and accurate requirements for the delivery of BAU change