Are you looking for a new challenge and an opportunity to further advance your skills and career in a great working environment?

We are seeking a strong Platform Operations Engineer to work for a client in the payment sector

Your day-to-day (17:00 - 01:00) responsibilities include:
Your 2-3week training session will be held during office hours (08h-17h)

• You ensure platform continuity through monitoring, support and optimization
• Together with your colleagues and other teams, you ensure the operational continuity of the whole payment platform, following relevant key performance indicators and proposing actions when necessary,
• You participate to optimize the processes sustaining the good operation of the platform, constantly tracking the waste (reviewing sub-optimal processes, seeking automation when it makes sense),
• You communicate clearly and efficiently towards your stakeholders (Customer Care, Product Management, Sales as well as IT teams and the Management) about all operational requests directed to the team
• You handle tickets assigned to the team, and when necessary you escalate and follow-up with development or systems teams; you take part to business hours and possibly after hours support as functional and technical expert (2nd or 3rd level).
• You participate to the daily execution and improvement of the Incident, Problem and Change Management processes.
• You deal with the challenges of the online payment business