Location: Zurich (100% remote for candidates based in Switzerland)
Industry: Fintech
Languages: English (German very advantageous)
Competitive rate - 800-1000CHF per day
Contract: 12 months

Our banking client in Zurich have an urgent need for an IT Service Transition manager to support them with their ongoing digital transformation. The successful candidate be a part of a flat hierarchy and have full responsibility for the IT service transition; overseeing an omni-channel application development project.

Tasks:

• Coordination of the IT Service transition activities of selected project
• Creation of IT Service transition templates and procedure based on best practice operating procedures, including operating procedures, operating cost (TCO), roles & responsibilities, HR demand/supply & skillset.
• Analysis of IT Service transition (implementation) efforts to transition selected applications operated outside of IT into IT

Requirements:

• 5-10 years of professional experience
• Expert for IT service transition
• Extensive experience in Process management & IT service management process framework (ITIL)
• Extensive experience in IT Project Management